Shenzhen MAIYIS Technology Co., Ltd. (MAIYIS) has a strong focus on the research, development, and innovation of endoscopic image processing technology. With seven years of experience in the medical endoscopy industry, our company has developed a number of core patented technologies. We are committed to providing high-definition, low-latency intelligent image processing solutions for clinical use.
Our products have been successfully applied in multiple veterinary medical fields such as gastroenterology, respiratory medicine, and minimally invasive surgery, playing a vital role in helping veterinary medical staff make more accurate diagnoses and more precise treatments.
We offer comprehensive after-sales support, Including Rapid Response:
24-hour technical hotline to provide timely assistance.
Remote diagnosis within two hours, efficient problem solving.
Provided by certified engineers to ensure the highest standards of maintenance and calibration.
Supported by our own spare parts center, with a three-year warranty on key components for added peace of mind.
Other value-added services:
Support free and lifetime software upgrade service.
We are committed to providing our customers with high-quality products and services. In the event that you are not satisfied with the product, you may apply for a return within seven days of receiving the goods (the product must be in good condition, unused, and complete with all packaging). Please note that customized products and consumables are non-returnable. Please contact customer service for authorization before returning any items. We will arrange for a quality inspection and issue a full refund, which will include the cost of onward shipping.
Notes:
Refund audit is usually completed within 3-5 working days
Free shipping on returns for quality issues
Software license products do not apply to the return policy
Submit an application
Review and confirm
Send back the product
Refund processing
We offer the following professional warranty for all our products:
Products are covered by a 12-month warranty on the entire unit and a 36-month extended warranty on core components (including optical modules and motherboards).
Includes defects in materials and workmanship. We also provide free testing and repair services.
Please respond to maintenance requests within 48 hours.
We will provide spare machine turnaround service according to stock availability.
We provide lifetime technical support.
Please note that damage caused by human error or misuse is not covered by the warranty. The warranty period is calculated from the date of product delivery, and a valid proof of purchase is required.
We provide customers with convenient and efficient logistics solutions:
National free shipping (excluding Hong Kong, Macao, Taiwan and Xinjiang)
Support SF, Jingdong, EMS and other mainstream express delivery
No restriction on the mode of transportation, flexible choice according to customer demand
Support DHL, FedEx, 4PX and other international courier
Freight to pay, not including tariffs and customs clearance costs
Provide professional customs declaration service
Domestic: 2-5 working days
International: 5-15 working days (depending on the destination)
Special goods (such as fragile goods) using professional packaging
Provide full logistics tracking service
MAIYIS is a research and development company with seven years of experience in the field of medical endoscopic image processing equipment. We are committed to improving the precision and efficiency of clinical diagnosis and treatment through technological innovation.
After seven years of technological accumulation, we have mastered key technologies such as image enhancement and real-time noise reduction, with image delay less than 50 milliseconds.
Full-link solution, autonomous control of the entire process from hardware design to software algorithm, compatible with mainstream endoscopy brands, supporting DICOM 3.0 standard.
Continued focus on clinical needs and promotion of domestic endoscopy technology to the international leading level.
A person from an auto repair shop commented: "This product is a great helper for equipment maintenance! Last time, I checked a car's engine problem. I inserted the probe, and even the scratches on the cylinder wall were clearly visible on the screen. It saved me the trouble of disassembly, and a half-hour job was done in five minutes. It can also locate clogged pipes. Connecting a phone takes photos and saves them. The technicians all said it's much safer than disassembling equipment before. The only problem is that it charges a little slowly, but overall the user experience is very good."
An animal lover commented: "Thanks to the endoscope, this poor cat survived. The cat accidentally swallowed the tip of a medicine dispenser. Traditional surgery would have required surgery, which was very worrying. However, after going to the hospital, the doctor simply inserted a thin tube and removed it in 20 minutes. There was no need for traditional surgery, and the cat recovered quickly. Although the cost was not cheap, seeing her so lively and energetic is well worth it!"
